Client Support and Professional Services
We work around the clock to anticipate your needs and keep your workflow uninterrupted.
COMMITMENT TO PARTNERSHIP
PaxeraHealth is committed to building a collaborative relationship with your facility, helping you to solve your clinical and IT challenges and drive continuous improvements across your healthcare organization. Our project-based implementation, consulting, training and professional services help you achieve your organizational goals and increase performance so you can succeed in today’s demanding healthcare environment.
highly qualified engineers
PROJECT MANAGEMENT & IMPLEMENTATION
Leveraging years of technical expertise, our dedicated project management team brings a consultative approach to the planning, implementation and training of every project, allowing the seamless implementation of Paxera solutions to meet your unique workflow. With our non-disruptive and collaborative methodology, we have successfully transitioned over 2,500 facilities. Our process mitigates risk, ensures accountability, communication, and transparency throughout every stage of our projects and increases clinical and operational efficiency.
POST GO-LIVE SUPPORT
PaxeraHealth’s proactive real-time monitoring and dedicated team resolve issues before they can affect your performance so that you can focus on what’s important – providing quality care to your patients. Our infrastructure is designed to provide peak system performance and stability, and our support staff is available 24/7, giving you peace of mind.
We provide high quality training sessions tailored to fit your schedule and needs, whether they are on-site or through remote webinars. We arm your staff with the system knowledge they need to succeed through implementation and beyond. Our goal is help your team be as self-sufficient as possible, while offering assistance and further training whenever and wherever needed.