How it works
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You first have to contact one of our support team via phone, email or live chat, your support representative will provide you with a unique connection code. You will then enter the code in the field below and click the Click Here button to initiate the screen-sharing session. |
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You are prompted to download a small virus-free plug-in. |
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With your permission, your support representative can view your screen and share control of your mouse and keyboard. |
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You are in full control of your computer at all times. You always have overriding control of your mouse and keyboard, and you can end the screen-sharing session at any time. |